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Big Yellow Poole
Average Customer Rating:
(82 Reviews) 38
Rating Snapshot (82 reviews)
5 stars
63
4 stars
18
3 stars
0
2 stars
0
1 star
1
80 out of 82(98%)customers would recommend this product to a friend.
Customer Reviews for Poole
Review 1 for Poole
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Carol
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: Yes
Used us before: No
Very Helpful Staff
Date:February 7, 2012
Staff were really helpful. Liked the Online CheckIn as made it quicker and easier to move into the unit. Nice bright, safe and clean storage environment. All good!
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Review 2 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Chris Cooper
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: No
Used us before: No
Very Professional Service
Date:January 24, 2012
I was very impressed with the staff and the clean environment of the storage area
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Review 3 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Philip / Dee
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: Yes
Used us before: Yes
Even got a cuppa!
Date:December 30, 2011
We found the staff at Poole to be very accomodating (no pun intended) and helpful. We arrived somewhat frazzled after our move and they even made us a cup of tea whilst we completed the paperwork! All in all we are very happy with our decision to use Big Yellow
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Review 4 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Colin J
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Good start
Date:December 22, 2011
Only just moved things into the Poole storage as part of a move to Dorset. So far, we are pleased with everything
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Review 5 for Poole
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
TonyH
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Great staff
Date:December 13, 2011
Good access to clean storage area, staff very efficient and very helpful
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Review 6 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Cheryl
Store with us Again: Yes
Space Size: 175 sq ft
Used self storage before: No
Used us before: No
Date:November 3, 2011
The staff were very helpful and on the day of our move I realised that I requierd additional storage. This could have proved a very difficult situation as our removal lorry was parked up and could not take the furniture away with them so I spoke with Daniel and that was no bother at all he arranged for a second storage unit for the remainder of the furniture which took the stress out of my day and helped me out of a big hole.
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Review 7 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
RP
Store with us Again: Yes
Space Size: 9 sq ft
Used self storage before: No
Used us before: No
Fantastic from start to finish.
Date:October 27, 2011
I can't recommend The Big Yellow Self Storage Company at Poole highly enough.
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Review 8 for Poole
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
KEITH RANGER
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: No
VERY HELPFULL
Date:October 26, 2011
From start to finish a very easy operation. Daniel could not have been more helpfull. Instructions were clear and access simple.
Thanks
Thanks
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Review 9 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Ms Baldeo
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: Yes
Used us before: No
Nice people Nice place!
Date:July 30, 2011
This is a very nice clean safe place to store your STUFF!!!
And the staff is very helpful and seem to no what they are doing. Would recommend it !
And the staff is very helpful and seem to no what they are doing. Would recommend it !
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Review 10 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Miss Thekla Mosfilioti
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Perfect
Date:June 28, 2011
Everything was set up before we go there.I had great communication with the employers and some arrangements were needed we completed them on location. In case that you forget something or need anything extra you will find it there. DONT WORRY. BIG YELLOW IS THE ONE!!!!
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Review 11 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
CZ, Poole
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: No
Used us before: No
Date:June 27, 2011
We found the facilities very user friendly and the staff were always extremely helpful. We would certainly recommend Big Yellow to anyone.
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Review 12 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Gemima
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: Yes
Used us before: Yes
So friendly and helpful
Date:May 16, 2011
Big Yellow Poole is such a great location, easy to get to and really clean and easy to use, the staff are helpful and friendly as well! I'd throughly recommend!!
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Review 13 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Caroline craft
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Excellent staff
Date:May 13, 2011
I was incredibly impressed with the staff at the Poole branch. The male member of staff was very helpful and took the time to show us around different size rooms and provided us with some flexibility.
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Review 14 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Mrs Paulita March
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
great service
Date:April 18, 2011
Great service, staff are very helpful and everywhere was spotless and clean, plus good value storage
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Review 15 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
chris&michael
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: Yes
Used us before: No
great service and staff
Date:April 16, 2011
we have nothing but praise for the staff at the big yellow in poole, they were always willing to help and had a helpful attitude, we will certainly use them again and will highly reccomend to friends. excelent job.
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Review 16 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Vicky
Location: Portsmouth
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
Great laid back easy service
Date:February 10, 2011
The staff member I set up my storage with was so helpful, I felt it was an easy service to set up and use, we were able to drop our things off and set up our storage in under an hour totally stress free, which is ideal when you are moving out.
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Review 17 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
David Teague
Location: Poole
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Efficient Service, great storage
Date:January 5, 2011
Never used a Storage Facility before, but Big Yellow's Staff explained what the deal was, and how to best make use of their facility. Staff were courteous and polite, and made us feel very welcome.
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Review 18 for Poole
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Terry Maxwell
Location: Poole
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: No
Really helpful staff
Date:December 18, 2010
The staff were really helpful trying to sort out the problems we had. This made life easier for us.
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Review 19 for Poole
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
mrs Craft
Location: Poole
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Good value
Date:November 12, 2010
Excellelent storage facility ,helpfull and freindly staff,
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Review 20 for Poole
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
John Turner
Location: Poole
Store with us Again: Yes
Space Size: 250 sq ft
Used self storage before: No
Used us before: No
We have had great service
Date:October 13, 2010
We have had great service and made to feel welcome, nothing has been too much trouble. We are more than pleased with the service and the facilities available.
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