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Big Yellow Liverpool Edge Lane
Average Customer Rating:
(61 Reviews) 34
Rating Snapshot (61 reviews)
5 stars
48
4 stars
13
3 stars
0
2 stars
0
1 star
0
60 out of 61(98%)customers would recommend this product to a friend.
Customer Reviews for Liverpool Edge Lane
Review 1 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Sarah
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Excellent storage facility.
Date:December 29, 2011
Very helpful and friendly staff. Storage clean and tidy. Trolleys made using storage unit much easier. Would recommned.
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Review 2 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
john.kerr
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
excellent value
Date:October 31, 2011
from booking online to arrival everything was so straight forward, the staff were efficient , helpful and courteous,facilities i.e trollies,lifts were at hand nad easy to use, the booking out procedure was just as straght forward, i would not hesitate to use Big Yellow Storage again and i would certainly recommend it to friends ,family and anyone on passing,good job !! BYSS
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Review 3 for Liverpool Edge Lane
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
3
/
5
Mike
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Check-in procedure
Date:October 3, 2011
The check-in process should be shortened it took far too long to complete - signing and initialing documents could be undertaken prior to the visit. Thanks
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Review 4 for Liverpool Edge Lane
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Mulenga
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: Yes
Used us before: Yes
Excellent service
Date:September 22, 2011
From the really friendly staff to the confidence that your belongings are secure and accounted for to the ease with which I could come by and add or remove my stuff, I was pleased with the service. Have used big yellow before and thats why keep coming back when required.
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Review 5 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
David JS
Store with us Again: Yes
Space Size: 9 sq ft
Used self storage before: No
Used us before: No
Great Service
Date:September 3, 2011
From the friendly smile at the door, to the secure and easy service. It was all quick, simple and a great experience all round. Hopefully I'll be using for a while.
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Review 6 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
liz
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
great facility
Date:July 19, 2011
uesful to store my sons household contents whilst home from university for the summer
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Review 7 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
mr john lunt
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
great idea
Date:June 28, 2011
i rented my house out,put all my thing in big yellow staff at edge lane liverpool so helpful.not sure what i would have done with out big yellow
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Review 8 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Steve
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Very helpful and easy to use
Date:April 18, 2011
Everything is very secure but that does not limit your ability to get things out if you need them. Customer service is excellent, with very helpful staff.
1 of 2 found this review helpful.
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Review 9 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
3
/
5
Value for Money
4
/
5
Jacqueline
Location: Liverpool
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: Yes
Booking In
Date:February 10, 2011
I have now used these storage facilities a couple of times and overall they are very good. The only problem we had was on the day of moving our things in there were not enough trolleys and also other people were unloading their vans and leaving furniture etc in the way of everyone else who was tryign to unload.
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Review 10 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
2
/
5
Paul
Location: Edge Lane
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Date:January 7, 2011
The staff at the Edge Lane store are very helpful even when I needed one to meet me at the store at 10pm one night. No complaints, just helpful with a smile. The store is very clean and well lit with good security measures in place.
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Review 11 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Peter
Location: Liverpool Edge Lane.
Store with us Again: Yes
Used self storage before: No
Used us before: No
Happy customer!
Date:January 5, 2011
I was thoroughly impressed by the nice modern facilities. My only "gripe" is that the floor of the room should have been swept clean as I was going to store expensive furniture. By way of suggestion, perhaps you could in future provide "craft liner paper" for the floor to protect furniture etc.
1 of 2 found this review helpful.
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Review 12 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
rachel
Location: Edge lane
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Great service
Date:September 2, 2010
The service of the staff in store was great. Any queries I had they would go out of there way to help.
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Review 13 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
josephine
Location: edge lane liverpool
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: No
Used us before: No
Date:September 2, 2010
Making the decission to box our stuff up wasnt an easy one but from the first phonecall my mind was at ease, the staff are fantastic and couldnt have done anymore to help with information tips and happily dealt with any issues that came up. I would highly reccomend the Yellow storage to anyone the place is amazing and for all your belongings you really couldnt ask for a better service FANTASTIC IAM A HAPPY CUSTOMER
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Review 14 for Liverpool Edge Lane
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Jo
Location: liverpool
Store with us Again: Yes
Space Size: 25 sq ft
Excellent service
Date:August 3, 2010
Really helpful staff. Easy to organise. Good size room and excellent extended hours service.
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Review 15 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Anna
Location: Liverpool Edge Lane
Store with us Again: Yes
Space Size: 50 sq ft
Professional service
Date:July 21, 2010
Everything about the storage experience was first rate. The design and layout of the storage is excellent as is access and the ease of use. Staff were friendly and professional. I would definitely use again.
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Review 16 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Flic
Location: Liverpool
Store with us Again: Yes
Space Size: 25 sq ft
Great Storage Experience
Date:July 20, 2010
Everything about my storage time was excellent, staff are always there to answer questions and are very friendly. I found it very simple to use, and the storage size was ideal for my needs. Would definitely recommend to others to use and I would come back again.
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Review 17 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
darren search
Location: edge lane
Store with us Again: Yes
Space Size: 100 sq ft
edge lane
Date:June 21, 2010
good location,emmacuatley kept,and staff extremely helpful.
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Review 18 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
angier481
Location: Edge Lane
Store with us Again: Yes
Space Size: 10 sq ft
Good in every way
Date:April 20, 2010
We used big yellow to store our furniture etc while getting work done in our home, room was perfect as was the location etc. Would use again.
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Review 19 for Liverpool Edge Lane
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
gibson
Store with us Again: Yes
Space Size: 100 sq ft
Excellent customer service
Date:March 9, 2010
The staff offered us sound advice and a good level of service throughout. The storage facility was convenient and secure. We would reccommend Big Yellow to others.
1 of 1 found this review helpful.
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Review 20 for Liverpool Edge Lane
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Greg Waters
Location: Edge Lane, Liverpool
Store with us Again: Yes
Space Size: 175 sq ft
Fantastic Service Provided would recommend to fami
Date:March 5, 2010
I had to break the chain and sell my house before buying my new home. It was quite a stressful time for both my family and myself. I used big yellow to store our home contents and I have to add that they completely took the stress away. The space is clean, dry and new, the staff are very helpful and friendly - even to the extent of arranging my van hire for the move. I would definately use big yellow again in the future.
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