0800 783 4949
Big Yellow Ratings and Reviews
Shop Now At Big Yellow
Shop Self Storage or
Choose a Category
Most Popular Locations
Top-Rated Locations
Top Rated Product
Product Reviews
Big Yellow Reading
Average Customer Rating:
(66 Reviews) 31
Rating Snapshot (66 reviews)
5 stars
45
4 stars
19
3 stars
2
2 stars
0
1 star
0
64 out of 66(97%)customers would recommend this product to a friend.
Customer Reviews for Reading
Review 1 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Chasi
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: No
Used us before: No
Great Customer Service
Date:April 25, 2012
The guy who helped in on Sunday 22/04/2012 was absolutely great. Nice customer service
Share this review:
Review 2 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
3
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Claire
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Happy hoarder!
Date:March 27, 2012
The staff were very helpful, facilities are excellent & security seems great.
The only downside is the access hours as someone who works 8.30 to 5.30 5 days a week the only time I could access the site was weekends.
The only downside is the access hours as someone who works 8.30 to 5.30 5 days a week the only time I could access the site was weekends.
Share this review:
Review 3 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Nicky143
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Good
Date:February 24, 2012
Greqt you get 8 weeks at half price, was mor expensive than what I thought after padlock, insurance, deposit etc
Share this review:
Review 4 for Reading
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Steve Roberts
Store with us Again: Yes
Space Size: 40 sq ft
Used self storage before: No
Used us before: No
Great service
Date:February 22, 2012
Amanda, the store manager at Reading was fantastic.
Share this review:
Review 5 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
ilkerse
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
Could not be better!
Date:January 15, 2012
Bright place. Clear communication. Helpful staff. This was the best service I have received from a service company.
Share this review:
Review 6 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Robin Moxon
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Excellent service and easy to use storage facility
Date:December 19, 2011
The check-in procedure was straight forward, and the staff were very friendly and knowledgable. The storage unit is secure and gave peace of mind when storing my house contents for a temporary period.
Share this review:
Review 7 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Brian
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Date:November 30, 2011
All staff are extremely helpful with pleasant personalities. A pleasure to deal with them.
Thank you
Thank you
Share this review:
Review 8 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Liz
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: No
Used us before: No
Helpful
Date:November 8, 2011
I found the staff very helpful, everything was as explained, would use again
Share this review:
Review 9 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
f_stopper
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Excellent facility & great staff
Date:November 4, 2011
Used a 30sqft room to store some my stuff whilst I was between houses.
Staff were very friendly and helpful, site is clean and tidy.
Would recommend to anyone considering storage.
Share this review:
Review 10 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Sharon Beardmore
Store with us Again: Yes
Space Size: 40 sq ft
Used self storage before: No
Used us before: No
Easy and convenient
Date:September 21, 2011
The store is well located, easy to access and with very helpful and friendly staff. The process of getting a storage unit was easy.
Share this review:
Review 11 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Peter
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
Impressive facilities
Date:September 4, 2011
Fisrt time I've had a need to use storage and Reading team made it very easy. The store is impressive; clean, bright, with a sense that it is highly secure and well organised. The staff team were all very helpful and a pleasure to deal with. They could not have made it any easier. The online registration means you avoid time sat at the desk on day one. Based on my experience, would recommend it to anyone.
Share this review:
Review 12 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
3
/
5
Jane
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Really well run and efficient
Date:August 17, 2011
Excellent facility in Reading, clean and well-run, with helpful staff and a pleasant atmosphere. The moving-in process was quick and efficient. I feel confident about the security and that my stuff will be safe there.
Share this review:
Review 13 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Tom
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Great service
Date:July 29, 2011
Highly recommend this facility - Really friendly staff, very helpfull. Excellent refund policy, easy to use. Fantastic all round really!
Share this review:
Review 14 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
peter miller
Store with us Again: Yes
Space Size: 175 sq ft
Used self storage before: No
Used us before: No
very impressive setup
Date:May 13, 2011
i am very impressed with the cleanliness of the whole site as well as its security and ease of use.
Share this review:
Review 15 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Ian Johnson
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: Yes
Used us before: Yes
Very Pleasant Staff
Date:May 13, 2011
Very pleasant staff and great arrangements to fit all your needs.
My experience on store in Oxford now Reading have been Fantastic keep up the good work Yellow Storage
Share this review:
Review 16 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Anna
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
Excelent !!!
Date:April 21, 2011
I have used self storage for the first time and i have to say i was really happy with servise, cleanless and conditions of the rooms.
Staff at Big Yellow in Reading were absolutly amaizing. Daniel and Anna were great and nothing was too much trouble even that english is not my first language :)
Both have exceed my expectation.
I thought i will have a lot of stress moving my stuff but didnt even notice when it happen. In one go i had room booked, boxes and van organised even taxi to take me back home.
THANK YOU GUYS !!!!
Staff at Big Yellow in Reading were absolutly amaizing. Daniel and Anna were great and nothing was too much trouble even that english is not my first language :)
Both have exceed my expectation.
I thought i will have a lot of stress moving my stuff but didnt even notice when it happen. In one go i had room booked, boxes and van organised even taxi to take me back home.
THANK YOU GUYS !!!!
Share this review:
Review 17 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
A. Gerassimov
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
Escellent Service, very convenient location
Date:March 11, 2011
Great staff attitude, found the whole setup process very easy. The facility is very easy to use, and the location is perfect.
Share this review:
Review 18 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Phil
Location: Reading
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
Easy to arrange
Date:January 8, 2011
Organising storage with Big Yellow was very easy. Reserved my space on line. Arrived on the selected day. Was shown around, paid and then moved in. Everything went smoothly.
Share this review:
Review 19 for Reading
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
kfischer
Location: Reading
Store with us Again: Yes
Space Size: 9 sq ft
Used self storage before: Yes
Used us before: Yes
convenient solution to all storage problems
Date:November 11, 2010
convenient solution to all storage problems with nice bonuses and incentive for when you're really out of space
Share this review:
Review 20 for Reading
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
PJay
Location: Reading
Store with us Again: Yes
Space Size: 25 sq ft
Great location
Date:August 3, 2010
Staff were really helpful and the short term storage offer made it really competitive. Highest quality storage facilities I've used and would definately recommend
Share this review:
