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Big Yellow High Wycombe
Average Customer Rating:
(53 Reviews) 20
Rating Snapshot (53 reviews)
5 stars
38
4 stars
15
3 stars
0
2 stars
0
1 star
0
53 out of 53(100%)customers would recommend this product to a friend.
Customer Reviews for High Wycombe
Review 1 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
1
/
5
Attitude of Staff
4
/
5
Value for Money
3
/
5
David Laws
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: No
Comments to Improve Your Service.
Date:October 14, 2011
Overall, I think you staff are courteous and well informed. My criticisms are that you should consider better access after 6.00pm(say until 11.00pm) and it should not be necessary to have to pay for it. Your rivals don't seem to do that ! I would also suggest that you offer a Trolley Hire Service as part of the overall package because it's very often difficult to move and shift packing off site which is only going to be delivered to your storage anyway. You could, after all, splash your advertising all over the trolleys too, to promote yourselves as a helpful company who make s stressful job easy for their customers !
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Review 2 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Matthew Skingley
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: Yes
Used us before: No
Sooo easy it's not true
Date:September 13, 2011
Great service, really good facility. Only thing lacking is little bit of lighting inside the actual storage area, gets dark and scary in the corners.
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Review 3 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Tracy
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: No
Used us before: No
Great Service
Date:September 13, 2011
Easy to book, staff polite, happy and extremley helpful.
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Review 4 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Mr C High Wycombe
Store with us Again: Yes
Space Size: Can't Remember
Used self storage before: No
Used us before: No
A professional service
Date:September 12, 2011
Paperwork was a bit drawn out but the facility was superb which made up for it.
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Review 5 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Sarah Maskell, Wendover
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: Yes
Used us before: No
Fantastic Unit, Staff and Cost
Date:August 3, 2011
After researching local storage options, I was very impressed by the initial contact with Tina, the Store Manager and decided that the extra miles travelled would be well worth the peace of mind offered by the High Wycombe store. The registration and set-up was easy and I would recommend the team to friends and family without hesitation.
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Review 6 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
3
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Barbara Jeffries
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Good Service
Date:July 18, 2011
I found the whole storage experience from start to finish very easy and found the staff very helpful.
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Review 7 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Marie Cates
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: Yes
Used us before: No
perfect for us
Date:April 19, 2011
As !a charity which has to store a great deal of goods ready for overseas transport, our genrously donated space is of great use for us and makes our job of helping others so much easier. It's clean, dry and easily accessible. Great
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Review 8 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Debra
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Helpful Storage
Date:April 18, 2011
Excellent staff at the High Wycombe store. They know their stuff! Easy to use - would use again.
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Review 9 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
mr brian taylor
Store with us Again: Yes
Space Size: 40 sq ft
Used self storage before: No
Used us before: No
Date:March 11, 2011
brilliant for down sizing and general storing very easy to use and a good dry and clean space
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Review 10 for High Wycombe
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Maggie Templeman
Location: High Wycombe
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: No
Used us before: No
Great place to spend time!
Date:February 10, 2011
I am currently using Big Yellow in High Wycombe to store the contents of my mother's house. The facility is clean, well-lit, and I feel completely safe (and happy!), as I go through all the boxes, sort them out and then decide what to do with the contents. The staff were really efficient when I registered, and I have since recommended it to a friend - her mother's house contents arrive today! I looked at one other storage facility in High Wycombe. It was difficult to get to, dirty and with no lighting in the room. Hopeless - and it was more expensive.
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Review 11 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Joe Kotvics
Location: High Wycombe
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Staff are excellent knowlegable and very helpful
Date:January 10, 2011
I walked in not expecting too much but I came out knowing that my worldly possesions would be safe and secure @ The Big Yellow!
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Review 12 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Kate
Location: High Wycombe
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Trolly Fun
Date:January 5, 2011
It's difficult to think of your worldly possesions sittting in a metal box, piled one on top of the other. But the cleanliness, security and convenience of Big Yellow have made it so much easier - and you have great fun with the trolleys too!!
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Review 13 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Robin
Location: High Wycombe
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: Yes
Experience
Date:November 11, 2010
Easy to set up account, clean bright storage areas and easy accessfrom the road to loading bays. Sunday hours a bit limited but otherwise perfect.
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Review 14 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Faraz
Location: high wycombe
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: Yes
Used us before: Yes
great service
Date:October 13, 2010
I have used yellow box twice - and have been really impressed by the quality of service. the staff at the store and on the other end of the phone are very helpful . would recommend it.
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Review 15 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Lucie
Location: High Wycombe
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Friendly Staff, Great Location & Clean
Date:September 7, 2010
The girls at Wycombe were really friendly and explained everything really clearly at our first meeting. I had to go back twice to sent things up and clarify a few details but they were really patient with me every time. The store is clean and tidy with everything laid out well in the showroom.
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Review 16 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
3
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
KM36
Location: Excellent
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: No
Used us before: No
HELPFUL PEOPLE
Date:September 2, 2010
I found the staff in Wycombe professional, enthusiastic and very helpful. A pleasure to deal with them.
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Review 17 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Cara Spencer
Location: High Wycombe
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: Yes
Used us before: No
Good experience.
Date:August 7, 2010
I found getting my items stored with yourslelves a very good experience. Your reception staff were extremely helpful and plasant, the facility is easy to use and security seems to be first class. I now pop in uite often to put more items into my until.
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Review 18 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Amanda Fell
Location: HIgh Wycombe
Store with us Again: Yes
Space Size: 30 sq ft
More room than I thought!
Date:August 4, 2010
When selecting a room it's difficult to imagine how much space you will need. The rooms hold so much more than they look. It's a simple easy system that just makes great sense if you need clean, safe storage.
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Review 19 for High Wycombe
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Paulina
Location: hHgh Wycombe
Store with us Again: Yes
Space Size: 20 sq ft
Friendly staff
Date:August 3, 2010
The staff are friendly and the security features are excellent, the whole experience was very good.
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Review 20 for High Wycombe
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Patrick Courtney
Location: High Wycombe
Store with us Again: Yes
Space Size: 100 sq ft
Helpful Team
Date:August 3, 2010
Really helpful team at the High Wycombe branch - made the whole process straight forward and very easy.
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