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Big Yellow Sheen
Average Customer Rating:
(69 Reviews) 38
Rating Snapshot (69 reviews)
5 stars
55
4 stars
14
3 stars
0
2 stars
0
1 star
0
68 out of 69(99%)customers would recommend this product to a friend.
Customer Reviews for Sheen
Review 1 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
a farrow
Store with us Again: Yes
Space Size: 150 sq ft
Used self storage before: Yes
Used us before: Yes
customer service is outstanding
Date:January 27, 2012
clean and tidy, friendy staff.had a good experiance.
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Review 2 for Sheen
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Jack Kyriacou
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: Yes
Used us before: No
Good, helpful Service
Date:January 23, 2012
We have only just signed up and have not moved in yet, but the service provided initially is good, where the staff have been very helpful.
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Review 3 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Jennie
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: Yes
Used us before: Yes
Good Service
Date:November 23, 2011
We received excellent service from the staff at all times. They are very helpful and cooperative.
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Review 4 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
IJ2011
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: Yes
Highly Recommended
Date:November 2, 2011
Big Yellow Sheen have been a joy to deal with from start to finish. The staff have been helpful, professional and polite every time I have had to phone, email or meet them in person. If the whole company is like this I cannot think why you would use anybody else for self storage!
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Review 5 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
3
/
5
Sabine Kindt
Store with us Again: Yes
Space Size: 300 sq ft
Used self storage before: Yes
Used us before: No
Sheen - nice to have space
Date:November 1, 2011
I just relocated to London and space is very expensive here.
As my apartment does not have a basement and I just way too much stuff (which do not want to loose) I decided to rent space here.
It is nice, clean, super friendly and compentent staff - but the London curse - I could rent an apartment in Germany for the same price.
Anyhow I think it is super!
As my apartment does not have a basement and I just way too much stuff (which do not want to loose) I decided to rent space here.
It is nice, clean, super friendly and compentent staff - but the London curse - I could rent an apartment in Germany for the same price.
Anyhow I think it is super!
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Review 6 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
TracyH
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: Yes
Friendly staff, good location
Date:October 26, 2011
Good location on A316 and convenient to anywhere in West London- the cleanliness of the individual as well as communal spaces was great- and welcoming for anyone using Big Yellow for the first time- the storage rates are reasonable and everything was clearly explained to me upon arrival to check-in.
The only thing I would change is access out-of-hours as the hours are quite limiting for people working all day!
Well done with your staff selection Ben!
The only thing I would change is access out-of-hours as the hours are quite limiting for people working all day!
Well done with your staff selection Ben!
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Review 7 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
M
Store with us Again: Yes
Used self storage before: Yes
Used us before: Yes
Great service but dependent on staff member
Date:October 3, 2011
Alfie was excellent and we were absolutely impressed with all the service he provided. He was professional, helpful and very efficient on every visit he was there. However on another occasion we couldn't get any service to buy 10 boxes with another staff member and had to leave after waiting 15 minutes with no acknowledgement. We then went to a competitor to purchase the boxes. This was both disappointing and frustrating.
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Review 8 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Katherine
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Date:September 27, 2011
Helpful and friendly staff helped me get the best deal and I felt like I got a personal service with helpful emails and a follow-up call following my request for a quote. Very flexible with the ability to change space options on the day of check-in and only paying for the time you use.
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Review 9 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Rod
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Easy!
Date:September 23, 2011
All seems to work very smoothly, and the security looks excellent. Add that to helpful reception, and it takes a bit of beating.
All it needs is a safer exit towards London!
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Review 10 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
wilma
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
very pleasant and staff.
Date:August 25, 2011
The staff were friendly and helpful. Not too pushy about their products but informative and practical. The storage was just adequate for my requirements.
Near to where I live. Timing on Sunday limited which is a problem for people working.
Near to where I live. Timing on Sunday limited which is a problem for people working.
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Review 11 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
karthik
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
excellent storage, good customer service
Date:August 17, 2011
Excellent facility- safe and secure. The person who helped me in store (Alfie) was very helpful and efficient.
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Review 12 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
1
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
mike garnham
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: Yes
Used us before: No
great staff
Date:July 29, 2011
Like it here, everybody very helpful - clearly well trained. Opening hours a little restrictive.
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Review 13 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Fi Murray
Store with us Again: Yes
Space Size: 250 sq ft
Used self storage before: No
Used us before: No
Very friendly and helpful
Date:June 28, 2011
I was very impressed with the service and set up at the Big Yellow in East Sheen. The staff were really helpful and the whole place was very well organised and easy to use.
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Review 14 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
S Lee
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
So far so (very) good
Date:May 13, 2011
Every aspect of the experience so far has been excellent - staff have been helpful rather than pushy, the induction was very thorough and professional, and accessing the storage has been a breeze - easy parking and a very straightforward entry/exit system that even I can't mess up.
The only downside I've found is that store is so clinically clean and tidy that I almost dread going home afterwards.....
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Review 15 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
J. Taylor
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Heaven sent.
Date:March 11, 2011
Helpful, informative staff. Total commitment to making storage arrangements easy for their customers.
1 of 1 found this review helpful.
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Review 16 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
A Goheer
Location: Kennington
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: Yes
Extremely Efficient
Date:February 10, 2011
Great service overall. Staff was very very helpful, with positive attitude. Will use again!
1 of 2 found this review helpful.
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Review 17 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Mark Woolley
Location: East Sheen
Store with us Again: Yes
Space Size: 80 sq ft
Used self storage before: No
Used us before: No
all good.
Date:December 20, 2010
Very helpful and efficient staff who have been nothing but courteous. Storage very clean. no complaints at all.
1 of 2 found this review helpful.
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Review 18 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
LittleYellow
Location: North Sheen
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
A hidden gem
Date:December 17, 2010
Having never used storage befor, I as delighted to find how flexible Yellow storage was for my needs. It is convenient, good value and the staff were very friendly. I feel safe that my possessions are stored there. My only point is the rooms could benefit from a light (automatic when doors open perhaps?)
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Review 19 for Sheen
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
gem
Location: Sheen
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Fantastic service
Date:November 11, 2010
The best thing about it are the really friendly and helpful staff!
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Review 20 for Sheen
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Natalie
Location: East Sheen
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: Yes
Used us before: Yes
Very helpful staff, so easy to use
Date:October 17, 2010
Helpful & efficient service provided at East Sheen.
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