0800 783 4949
Big Yellow Ratings and Reviews
Shop Now At Big Yellow
Shop Self Storage or
Choose a Category
Most Popular Locations
Top-Rated Locations
Top Rated Product
Product Reviews
Big Yellow Leeds
Average Customer Rating:
(142 Reviews) 64
Rating Snapshot (142 reviews)
5 stars
94
4 stars
45
3 stars
3
2 stars
0
1 star
0
139 out of 142(98%)customers would recommend this product to a friend.
Customer Reviews for Leeds
Review 1 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
mickey2tun
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: No
Used us before: No
great
Date:January 30, 2012
fantastic location,staff very helpfull,nice conpetitive rates,seems secure enough,good quality wheels and trolleys to move your goods easily.all in all good value for money and would use bigyellow again if i ever need to...
Share this review:
Review 2 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Stephen
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: No
Used us before: No
Room for rubbish
Date:January 24, 2012
needed to clear flat & garage very quickly no where to put it
BigYellow seemed the best space to use, half price offer means that I have the time to sort the rubbish
wil use the store again I am sure that the problem of moving will happen again.
BigYellow seemed the best space to use, half price offer means that I have the time to sort the rubbish
wil use the store again I am sure that the problem of moving will happen again.
Share this review:
Review 3 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
sam
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
fantastic service, fantastic staff
Date:December 12, 2011
the staff were very helpful, went above and beyond to help me arrange the correct storage i needed, fast and helpful service, would definately recommend, great access and available equipment to help moving goods to the storage locker.
Share this review:
Review 4 for Leeds
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Adrian Smith
Store with us Again: Yes
Space Size: 250 sq ft
Used self storage before: No
Used us before: No
Excellent Staff, 1st Class Experience.
Date:November 3, 2011
From the outset and initial enquiry the attitude and Helpfulness of ALL staff was amazing, I would certainly recommend to anyone. I would also like to say that taking into account the facilities and excellent customer service levels ,the final cost was very reasonable and great value for money.
Share this review:
Review 5 for Leeds
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Ann
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: No
Used us before: No
So easy and efficient
Date:November 2, 2011
This was a new experience for me but the staff were very helpful, right from the initial phone call. The pre-move arrangements, the on-line inventory etc helped to guide me through the procedure so nothing was forgotten. The moving-in itself was speedy and efficient and I feel satisfied with the security provision in place. Big Yellow even recommended the best 'man with a van' I have ever come across!
Share this review:
Review 6 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
J Wright
Store with us Again: Yes
Used self storage before: No
Used us before: No
Helpful
Date:October 25, 2011
Found the staff very helpful and polite. I'm a first time user but would recommend this storage company to anyone wanting to use the facilities either short term or long term.
Share this review:
Review 7 for Leeds
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
2
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Chris
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: Yes
Used us before: No
Does what it says on the tin
Date:October 15, 2011
Good easily accessible location, well maintained facilty, helpful and friendly staff. It's been a pretty good start since we started putting 'stuff' into storage. The only downside that I've come across so far is the weekday 6pm closing - that is just too early to be of real use. Even having just one or two evenings a week with opening to 7 or 8 would make a massive difference.
Share this review:
Review 8 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Chaz
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Fab
Date:September 28, 2011
The process was made extremely easy for me. I was shown all the features and the member of staff took time to explain eveything to me. I was impressed with the faciclities provided. I would recommend Big Yellow to anyone who is looking for storage solutions.
Share this review:
Review 9 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
enkay44
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: No
Used us before: No
No problems - very helpful.
Date:July 22, 2011
The staff were very helpful and friendly. I am using Big Yellow for several months, but only in the second month so far, but have had no problems with out of hours entry, or anything else. I would definitely use them again, and also recommend them to others.
Share this review:
Review 10 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Clare Marsh
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: No
Used us before: No
Great Service
Date:July 19, 2011
Staff were helpful, polite and knowlegable. Nothing was too much trouble and they took time to explain clearly, evenythough it was one of their busiest times. Keep up the good work!
Share this review:
Review 11 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Marie
Store with us Again: Yes
Space Size: 12 sq ft
Used self storage before: No
Used us before: No
Excellent
Date:July 18, 2011
The staff were unbelievably friendly, helpful and very efficient. The atmosphere in the office was brilliant. I would highly recommend this company.
Share this review:
Review 12 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Mrs J Barker
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Excellent Service
Date:May 13, 2011
The staff at the Leeds store were very helpful and polite they explained everything really well and made a very tiring weekend much easier.
Share this review:
Review 13 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Abigail Blacker
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Great service!
Date:May 13, 2011
Excellent service with a super fast set up. Perfect for helping our house move go smoothly!
We would not hesitate to recommend you to anyone and would definately use you again if we need to. Thanks guys!
We would not hesitate to recommend you to anyone and would definately use you again if we need to. Thanks guys!
Share this review:
Review 14 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Joseph Crowther
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Helpful and accomodating
Date:May 13, 2011
Very helpful staff who were happy to look at our requirements in terms of accessibility, price and offer advice on what WE needed.
Would not hesitate to recommend to others.
Great location, clean and well lit.
Would not hesitate to recommend to others.
Great location, clean and well lit.
Share this review:
Review 15 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Normandy Duo
Store with us Again: Yes
Space Size: 200 sq ft
Used self storage before: Yes
Used us before: No
A great place to store
Date:April 18, 2011
Staff are extremely helpful, always pleasant, and know their service inside out. Car park area needs a little attention to make it more appealling but this does not in anyway impact on the service given.
Share this review:
Review 16 for Leeds
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Keith Harris
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: Yes
Used us before: No
Great Service
Date:March 15, 2011
I was very impressed with quality of service and overall knowledge of the staff when I set up my account for the storage space.
Although I do not always see the same staff member when he is on duty I always get a friendly smile!
Share this review:
Review 17 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Kay Barker
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: Yes
Used us before: Yes
Great customer service
Date:March 14, 2011
We've had a storage unit 6 months now and have changed the size on a couple of occasions depending on our circumstances at the time. The staff are extremely friendly and accommodating and the service overall has been excellent. The unit is very easy to use and the security is second to none. Highly recommended.
Share this review:
Review 18 for Leeds
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Catherine Rea
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Efficient, helpful service
Date:March 11, 2011
I needed somewhere to store my belongings at short notice. Big Yellow staff were helpful and efficient and managed to arrange storage the same day. I would defintiely use Big Yellow again.
Share this review:
Review 19 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Krista Antoniou
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: No
Used us before: No
Great staff, very friendly and accommodating
Date:March 11, 2011
The day we moved in was an extremely hectic day. The staff at the Big Yellow, Oliver especially, was so understanding and helpful that he really helped put a smile back on my face.
Thank you Olli!
Thank you Olli!
Share this review:
Review 20 for Leeds
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
malikali
Location: ls12
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: Yes
Used us before: Yes
great service
Date:February 10, 2011
its so cheap cant believe great service and very good stuff very help full
Share this review: