0800 783 4949
Big Yellow Ratings and Reviews
Shop Now At Big Yellow
Shop Self Storage or
Choose a Category
Most Popular Locations
Top-Rated Locations
Top Rated Product
Product Reviews
Big Yellow Colchester
Average Customer Rating:
(134 Reviews) 60
Rating Snapshot (134 reviews)
5 stars
95
4 stars
37
3 stars
2
2 stars
0
1 star
0
132 out of 134(99%)customers would recommend this product to a friend.
Customer Reviews for Colchester
Review 1 for Colchester
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Pat. C.
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: No
Used us before: No
Simple entry/exit to room.
Date:April 26, 2012
Have recently rented a small room at Colchester. Access is easy via code, the hours are generous and the staff helpful. The store entry was a little confusing from the roundabout and no help to Sat. Nav. There should be a sign on the roundabout. Apart from this all is good.
Share this review:
Review 2 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Mrs J. Toubin
Store with us Again: Yes
Space Size: 40 sq ft
Used self storage before: No
Used us before: No
Helpful
Date:March 31, 2012
This is the first time I have used self storage. The whole experience was stress free and corresponded exactly to my needs.
Share this review:
Review 3 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
3
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
chris edwards
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
security
Date:March 20, 2012
After watching Watchdog on the 15th March, it is a bit worrying that this can happen, hopefully it will not happen to me.
Share this review:
Review 4 for Colchester
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Richard Farrow
Store with us Again: Yes
Space Size: 125 sq ft
Used self storage before: No
Used us before: No
Big Yellow at Colchester
Date:March 9, 2012
Overview I've been super impressed.
Firstly, after starting to book a room on line I stopped as I was unsure of a few details. Within 15 mins of logging off I had a unprompted call from the store to ask why I had stopped and if they could help! Very impressive and proactive.
On arrival the gentlmen who booked me in (sorry, forgotton his name....), was informative, professional and generally excellent at explaining all the details I required and very personably. I also had a call before I arrived to ensure no details had changed.
Overall I've been very very impressed.
The only small negative would be the continued email reminders to register on line with, which continued after I had finished this. Maybe a simple ''Complete' button on the web site could then stop these emails.
Share this review:
Review 5 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Eve Clouter
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Never used them before but would again
Date:February 24, 2012
Very friendly and helpful staff, easy access to your yellow box. Made it very easy for us. Ive never used them before but would recommend them and use them again.
However I do wish the toilets were accecible out of hours as it gets very cold and would be useful.
However I do wish the toilets were accecible out of hours as it gets very cold and would be useful.
Share this review:
Review 6 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Patricia Brunton
Store with us Again: Yes
Space Size: 150 sq ft
Used self storage before: No
Used us before: No
Great Recommend to any one.
Date:February 5, 2012
Excellent service. Quick response&communication. Price was good. Security great. Friendly Customer service.
Share this review:
Review 7 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
John Manger
Store with us Again: Yes
Space Size: 300 sq ft
Used self storage before: Yes
Used us before: No
Thanks
Date:January 29, 2012
Staff could not have been more helpful. Excellent space and service.
Share this review:
Review 8 for Colchester
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
sophs
Store with us Again: Yes
Space Size: 9 sq ft
Used self storage before: No
Used us before: No
EXCELLANT SERVICE
Date:January 3, 2012
SO PLEASED WE CHOSE THIS STORAGE SHAME IT WAS NOT CLOSER BUT WOULD RECOMMEND TO ANYONE
Share this review:
Review 9 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Mickandc
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: Yes
Used us before: No
Good location in Colchester
Date:December 12, 2011
We visited the location before deciding to use this company. The staff were efficient and helpful and explained the procedure clearly. The email follow up was clear. We also found the location to be very convenient and the rates competitive.
Share this review:
Review 10 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
janet copsey
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Date:November 14, 2011
the two staff on duty at the store when we called to view before deciding to use the big yellow box were extremely polite and helpful.i would have no hesitation in recommending the big yellow box to anyone as they explained everything to us in detail. full marks to you both especially roger who did all the paper work.
Share this review:
Review 11 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
David Davies
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: Yes
Used us before: No
Excellent service from an excellent facility
Date:August 21, 2011
Helpful, friendly, considerate personnel made the storage experience reassuring and convenient. Very impressed.
Share this review:
Review 12 for Colchester
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
house mover
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
no hassles, very helpful
Date:August 3, 2011
very helpful all explained to me very easy to use even out of hours i felt safe accesing my stuff took a lot of stress out of moving
Share this review:
Review 13 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
J of france
Store with us Again: Yes
Used self storage before: No
Used us before: No
Small niggle
Date:August 1, 2011
Everything was very efficient. Staff very helpful from beginning to end.
BUT I am old fashioned and do not like being addressed by my first name in a business situation such as this.
Sorry
BUT I am old fashioned and do not like being addressed by my first name in a business situation such as this.
Sorry
Share this review:
Review 14 for Colchester
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Kev Hopkins
Store with us Again: Yes
Space Size: 175 sq ft
Used self storage before: No
Used us before: No
Very Straight forward
Date:June 29, 2011
For a no nonsense, short notice, limited period of storage, the big yellow self storage is an ideal facility.
Share this review:
Review 15 for Colchester
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
SH
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Date:May 13, 2011
Very helpful staff, great service, many thanks for your assistance
Share this review:
Review 16 for Colchester
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Emma
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: Yes
Used us before: No
Helpful Staff
Date:April 18, 2011
The friendly staff at Colchester have helped in every step of the way. From making sure I understood all the forms at needed to be fill in, to securing my room before leaving the premises. When I have as questions or wanted help in sorting something, nothing has been a problem.
Share this review:
Review 17 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Emma Boorman
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Excellent Customer Service
Date:March 11, 2011
The guys at BYS in Colchester were extremely helpful on every occasion we were there, from the set up to closing the account. They were very polite, kept checking we had everything we needed information wise and were a pleasure to deal with.
Share this review:
Review 18 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Gary Rowe
Store with us Again: Yes
Space Size: 9 sq ft
Used self storage before: No
Used us before: No
Colchester is 2nd to none
Date:March 11, 2011
The attitude of Staff at the Colchester BY is superb. Great to deal with and always helpful. You'll be treated as an individual rather than just another customer. I would highly recommend this BY to anyone over any other (orange themed) storage company in the area.
Share this review:
Review 19 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
wendy
Location: colchester
Store with us Again: Yes
Space Size: 70 sq ft
Used self storage before: No
Used us before: No
What a revelation
Date:February 10, 2011
Always knew they existed but had never used yellow storage before, was amazed at what good value it is and the staff are always very helpful and will help advise so you can save money, no complaints at all BRILLIANT SERVICE
Share this review:
Review 20 for Colchester
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
KATE EDWARDS
Location: colchester
Store with us Again: Yes
Space Size: 90 sq ft
Used self storage before: Yes
Used us before: Yes
Date:January 5, 2011
this is the second time ive used yellow storage, both times for house moves, it has made the moves so easy moving most of my things boxed and out of the way into storage, leaving the bulky stuff for the day of the move, then collecting boxes as and when needed.
good selection of sized rooms to choose from and opening times to suit,and defiently easy to use.
good selection of sized rooms to choose from and opening times to suit,and defiently easy to use.
Share this review:
