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Big Yellow Bow
Average Customer Rating:
(228 Reviews) 93
Rating Snapshot (228 reviews)
5 stars
102
4 stars
110
3 stars
11
2 stars
2
1 star
3
215 out of 228(94%)customers would recommend this product to a friend.
Customer Reviews for Bow
Review 1 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Gemma Robinson
Location: Bow
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
It's big and it's yellow....
Date:February 10, 2011
....and that's about all I knew about it, but I soon found that Big Yellow storage is so much more than that. It offers convenient and easily accessable storage at a fraction of the price of some of it's competitors (and believe me, given the current climate, I did a LOT of shopping around!). The layout inside, whilst vast, is not overwhelming and even a woman (which I am) would feel comfortable wandering around it's corridors at the dead of night (which I did). It's clean and tidy, very well lit and besides the fact that there are CCTV cameras absolutely everywhere, there is also a nice touch of a constant radio station on which, if you were concerned about it feeling eerie, totally removes any concern you may have. The staff I met when I went to book the room were friendly and helpful and even took me to my storage space which was a nice touch. I would fully recommend Big Yellow to anyone who is looking for a safe, secure, clean, convenient and cost effective storage option.
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Review 2 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
nne
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
great service
Date:January 3, 2012
the staff attitude was excellent and warm and welcoming.
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Review 3 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
cat bell
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
Big Yellow Bow are really great!
Date:December 13, 2011
I had such a good experience putting my things into storage in Bow with Yellow Bow. Moving house is stressful enough but the staff at BYB were so friendly and relaxed and thorough and efficient it was almost fun! They also offered me a cup of tea which was very kind.
I would certainly recommend BYB and have done already. I think their customer service was extraordinary (this is the first review I have ever written but I was so grateful that I thought I would make an exception for an exceptional company)
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Review 4 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
JAMES
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: Yes
Used us before: No
GREAT SERVICE
Date:November 21, 2011
The girl on reception was so lovely and helpful we couldn't have asked for a better service. She explained the security system very clearly and we found the whole storage area very clean and we came away knowing our goods were in a safe and secure place. Thank you for all the help we were given by your staff.
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Review 5 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Dennis W
Store with us Again: Yes
Space Size: 80 sq ft
Used self storage before: No
Used us before: No
Overall V. Good. Needs Better Opening Times
Date:November 21, 2011
I'm pleased with this service. This security seems very well thought out and is user friendly. Staff have been very helpful. Check in was a pain so get it all done online first to save time and money (if you have removal men). My only real gripe are the opening hours during the week (8am-6pm). You can get out of hours access, but this costs more. On the one hand this is clever because it restricts access so more secure, but is a pain.
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Review 6 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Shane Tietjens
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
Too easy
Date:October 25, 2011
Moving house is a stressful business so when we arrived at Yellow Storage we were pleased to find that there were no annoying extra costs then had previously been quoted to us. The trolleys they provide make life easy and the person at reception was extremely helpful. V secure location means you dnt worry about your belongings at all
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Review 7 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Hanan
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: Yes
Used us before: Yes
Flexible Storage Solution
Date:September 20, 2011
Clean, convenient and secure storage; staff were professional, and very friendly and helpful. I've used Big Yellow before and I find the out-of-hours access option is especially useful since it gets quite busy during normal working hours and I had to wait for a loading bay and trolley to be free. But out-of-hours access it's quiet and you don't feel pressured to get to the storage unit by any particular time
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Review 8 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Bill Powell
Store with us Again: Yes
Space Size: 80 sq ft
Used self storage before: No
Used us before: No
Friendly & efficient
Date:September 18, 2011
I was impressed with the greeting and the thorough explanation of all aspects of the site and the explanation of the administrative process. Service was efficient but with a friendly approach and the staff made sure that I was clear on entry & alarm features.
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Review 9 for Bow
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Katie
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
Really good service
Date:September 11, 2011
Service made very simple even though I showed up late in the day with very little completed online. Efficient and very secure
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Review 10 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Miss Carroll
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: Yes
Used us before: Yes
Helpful staff
Date:September 9, 2011
Really friendly and helpful staff, took time to explain things through and identify the best room for my needs.
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Review 11 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
4
/
5
Value for Money
1
/
5
Attitude of staff
Store with us Again: Yes
Space Size: 175 sq ft
Used self storage before: Yes
Used us before: Yes
Price
Date:July 19, 2011
I like everything about big yellow apart from the price the prices are very high, price factor has to be reviewed
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Review 12 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
jpe8
Store with us Again: Yes
Space Size: 10 sq ft
Used self storage before: No
Used us before: No
If only all businesses were this efficient.
Date:July 18, 2011
Very well run operation over at Big Yellow Bow. Friendly and efficient service, and hiding all my junk out of sight has improved my quality of life significantly.
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Review 13 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Di ZHANG
Store with us Again: Yes
Space Size: 25 sq ft
Used self storage before: No
Used us before: No
safe
Date:July 18, 2011
the big yellow self storage is easy to use,and safe.really good!!!!
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Review 14 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Francois
Store with us Again: Yes
Space Size: Can't Remember
Used self storage before: No
Used us before: No
Excellent
Date:July 12, 2011
Fantastic service and peace of mind to store your things during a move. Great value for money as well.
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Review 15 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
jide aladejuyigbe
Store with us Again: Yes
Space Size: 375 sq ft
Used self storage before: No
Used us before: No
Date:June 29, 2011
excellent customer service will use again and will recommend a friend
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Review 16 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Luca
Store with us Again: Yes
Space Size: 9 sq ft
Used self storage before: No
Used us before: No
Very good
Date:June 27, 2011
If everything else was that easy and straight forward when moving!
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Review 17 for Bow
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Kirsten Betts
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Great customer seervice
Date:May 13, 2011
The staff were very knowledgeable and helpful and would recommend the storage facility to others
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Review 18 for Bow
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Carole Davies
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: No
Used us before: No
Impressive all round service
Date:April 18, 2011
I was so impressed with the staff and service at Bow. A million times better than the shoddy service at a nearby competitor. I have already told all my friends about the outstanding experience.
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Review 19 for Bow
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Sam Woodhouse
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: Yes
Used us before: Yes
it's all yellow
Date:April 18, 2011
Although it took a while to get all the paperwork sorted, i got 8 weeks half price, there was available rooms, and i was in and out within minutes. nicely placed off the main road and quiet enough to feel unrushed.
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Review 20 for Bow
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
2
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Stefano Nocera
Store with us Again: Yes
Space Size: 35 sq ft
Used self storage before: No
Used us before: No
Very usefull pity for the opening times
Date:March 11, 2011
I found the storage very usefull and convenient.
I found two flaws first could be signeposted better, the opening times aren't very coveninet for people with full time jobs (you can buy an extention I belive).
I found two flaws first could be signeposted better, the opening times aren't very coveninet for people with full time jobs (you can buy an extention I belive).
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