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Big Yellow Orpington
Average Customer Rating:
(86 Reviews) 35
Rating Snapshot (86 reviews)
5 stars
59
4 stars
24
3 stars
2
2 stars
1
1 star
0
81 out of 86(94%)customers would recommend this product to a friend.
Customer Reviews for Orpington
Review 1 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
4
/
5
Value for Money
4
/
5
Tim
Store with us Again: Yes
Space Size: 15 sq ft
Used self storage before: Yes
Used us before: No
Great Service
Date:April 24, 2012
Great service. Helpful and friendly staff. Easy procedures and good security.
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Review 2 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Paul Clifton
Store with us Again: Yes
Space Size: 35 sq ft
Used self storage before: No
Used us before: No
Fab - recommended
Date:April 15, 2012
We booked a small room at short notice when our completion date was delayed. The facility is clean and bright with great access and security. The staff are knowledgable and friendly and we feel it is an outstanding service at a great price.
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Review 3 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
3
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Henry L
Store with us Again: Yes
Space Size: 40 sq ft
Used self storage before: Yes
Used us before: No
Simple enough
Date:October 10, 2011
Easy to find, with helpful staff it was simple to set up an account here. Unfortunately there was a level of misunderstanding over access hours, and as a result myself and friend have walked to the depot to find it closed.
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Review 4 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Caroline Werge
Store with us Again: Yes
Space Size: 20 sq ft
Used self storage before: No
Used us before: No
Great Staff and Storage
Date:October 3, 2011
staff were very friendly, helpful and knowledgeable. Helped keep me calm on such a stressful day with her friendlyness.
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Review 5 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
christina ribbens
Store with us Again: Yes
Space Size: 75 sq ft
Used self storage before: No
Used us before: No
Great Service
Date:September 26, 2011
I think the staff are so very helpful and the manner so pleasant.The storage area very clean and tidy.
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Review 6 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Roy Hamilton
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Great Staff
Date:September 12, 2011
Great and very proffesional staff who went out of their way to advise us and make us feel we are valued customers. From the first phone call to the staff in store cannot praise enough, for helpfulness, attitude and good old customer service.
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Review 7 for Orpington
Overall
Convenience of Location
3
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
3
/
5
Tracy Powell
Store with us Again: Yes
Space Size: 150 sq ft
Used self storage before: No
Used us before: No
Customer service - excellent
Date:June 28, 2011
I have found the staff at Orpington to be extremely helpful and accomodating.
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Review 8 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
mooremob
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Orpington
Date:June 27, 2011
Each time we have had contact with the staff at Orpington they have been courteous, helpful and above all knowledgeable about their product. You can not fault them.
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Review 9 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Mrs Basleigh
Store with us Again: Yes
Space Size: 150 sq ft
Used self storage before: No
Used us before: No
Excellent staff and brilliant overall
Date:May 13, 2011
Our experience at the Orpington store has been brilliant. Seb was fabulous and really went the extra mile to help us . We are really happy with our storage arrangements and would not hesitate to recommend you to others.
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Review 10 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
4
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Pam
Location: Orpington
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Date:February 12, 2011
Whole experience was made very easy. Staff were very helpful and patient.
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Review 11 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Diggersaints
Location: Orpington
Store with us Again: Yes
Space Size: 40 sq ft
Used self storage before: Yes
Used us before: Yes
friendly helpful staff
Date:February 10, 2011
good locaation for london. great security features with happy and friendly staff.
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Review 12 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
exallc
Location: Orpington
Store with us Again: Yes
Space Size: 30 sq ft
Used self storage before: No
Used us before: No
Extremely helpful staff and great service
Date:November 11, 2010
We're moving home but having to stay with parents before our new house is ready so needed somewhere to store alot of our belongings. With the introductory offers Big Yellow Storage worked out to be the best deal and by checking in online we saved alot of time and were able to use the 4 week out of hours access offer too! Its good to know our belongings are safe until we need them again.
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Review 13 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Janet Rady
Location: Orpington
Store with us Again: Yes
Space Size: 50 sq ft
Used self storage before: No
Used us before: No
Helpful service
Date:September 2, 2010
I have just started to use Big Yellow and so far my experience of dealing with everyone there has been an absolute pleasure. I would recommend Big Yellow Storage to anyone.
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Review 14 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Leanne and Steve
Location: Orpington
Store with us Again: Yes
Space Size: 100 sq ft
Used self storage before: No
Used us before: No
Perfect stay!
Date:September 2, 2010
We only used you for a week but it was fab, the guy who works on Saturdays was lovely and very helpful! We thought the whole set up was great, the trolleys were brilliant, really helpful!
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Review 15 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
michaeldebonz
Location: orpington
Store with us Again: Yes
Space Size: 25 sq ft
convenience
Date:June 22, 2010
Handy location, safe, easy to use and very friendly
staff
staff
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Review 16 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Vicki Reckless
Location: Orpington
Store with us Again: Yes
great customer service
Date:May 28, 2010
The customer service at the Orpington branch has been excellent. Very friendly and helpful staff. Everything had always run smoothly and I'm happy with my storage there.
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Review 17 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
Karen Woodcock
Location: orpington
Store with us Again: Yes
Space Size: 40 sq ft
very informative
Date:May 28, 2010
The staff are very friendly, have lots of product knowledge and are enthusatic about their jobs,
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Review 18 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
5
/
5
Access Arrangements
3
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Lucy Hatch
Location: Orpington
Store with us Again: Yes
Space Size: 75 sq ft
Lovely staff
Date:April 20, 2010
Found the staff to be extremely helpful and friendly. They weren't pushy at all when I called for a quote that meant I went with them against other storage companies.
The unit is very accessible. Corridors a little difficult to navigate with the large trolleys, but all in all, great service.
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Review 19 for Orpington
Overall
Convenience of Location
5
/
5
Quality of the Store Environment
5
/
5
Security Features
5
/
5
Access Arrangements
5
/
5
Attitude of Staff
5
/
5
Value for Money
5
/
5
Deb
Location: Orpington
Store with us Again: Yes
Space Size: 100 sq ft
a great solution
Date:March 6, 2010
In the past two years we have had a complicated process of selling / renting / buying. One thing that has been stress free has been our storage with Big Yellow. At various times we used the Big Yellow in Orpington for safe storage while sorting through our belongings for selling our property, then upgrading the size for total storage while renting, and then finally downsizing for partial storage as we decorated our new home. At every stage the situation was eased by Big Yellow. The staff were consistently very friendly and helpful. It was flexible and economical. We would totally recommend Big Yellow and use them again.
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Review 20 for Orpington
Overall
Convenience of Location
4
/
5
Quality of the Store Environment
4
/
5
Security Features
4
/
5
Access Arrangements
4
/
5
Attitude of Staff
5
/
5
Value for Money
4
/
5
J Harrington
Location: Orpington
Space Size: 30 sq ft
Store with us Again: Yes
Orpington Big Yellow storage
Date:February 27, 2010
Brilliant staff very helpful, extremely easy to use storage space, clean, well lit and easily accessiable
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